Privacy Policy — ez8989

1 Introduction

ez8989 is an online gaming platform serving Filipino players across the Philippines, including Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond. We are committed to protecting the privacy and personal data of every player who registers and uses our platform.

This Privacy Policy has been prepared in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines. It describes how ez8989 collects, uses, stores, shares, and protects your personal information in connection with your use of our platform and services.

By registering an account with ez8989, accessing the platform, or otherwise providing us with your personal data, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

2 Personal Data We Collect

ez8989 collects personal data that is necessary for the operation of the platform, compliance with legal obligations, and the delivery of a safe and personalized gaming experience. The categories of personal data we collect include:

2.1 Registration & Identity Data

• Full legal name
• Date of birth (for age verification — must be 21 or older)
• Gender
• Nationality and country of residence
• Government-issued identification number (e.g., PhilSys ID, passport, driver's license)

2.2 Contact Data

• Email address
• Mobile phone number
• Residential address (including barangay, city/municipality, province)

2.3 Financial & Transaction Data

• GCash or PayMaya / Maya account details (mobile number linked to e-wallet)
• Bank account details for bank transfer transactions (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank)
• Debit card details (card number, expiry — stored in tokenized form only)
• Transaction history, including deposits, withdrawals, wagers, and winnings

2.4 Technical & Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session data, login timestamps, and activity logs
• Game play history and betting patterns
• Cookie and tracking technology data (see Section 6)

2.5 Communications Data

• Records of communications with ez8989 customer support
• Feedback, survey responses, and promotional opt-in preferences

3 How We Use Your Personal Data

ez8989 uses the personal data we collect for the following purposes:

ez8989 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by applicable law.

4 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, ez8989 processes your personal data on the following legal bases:

• Contractual necessity: Processing is necessary to perform our contract with you (i.e., to operate your ez8989 account and provide gaming services).
• Legal obligation: Processing is required to comply with applicable laws and regulations, including anti-money laundering laws, PAGCOR regulatory requirements, and tax obligations.
• Legitimate interests: Processing is necessary for our legitimate business interests, including fraud prevention, platform security, and responsible gaming monitoring, provided these interests are not overridden by your rights and freedoms.
• Consent: For certain processing activities, such as marketing communications and non-essential cookies, we rely on your explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5 Data Sharing & Disclosure

ez8989 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors and e-wallet providers (GCash, PayMaya/Maya, partner banks) — to process deposits and withdrawals
• Identity verification and KYC service providers — to verify your identity and age in compliance with regulatory requirements
• IT infrastructure and cloud service providers — to host and maintain the platform securely
• Fraud prevention and security service providers — to detect and prevent fraudulent activity
• Regulatory authorities — including PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and law enforcement agencies, where required by law or court order
• Professional advisors — including lawyers, auditors, and accountants, under strict confidentiality obligations

All third-party service providers who process personal data on behalf of ez8989 are required to enter into data processing agreements that obligate them to handle your data in accordance with applicable data protection laws and this Privacy Policy.

6 Cookies & Tracking Technologies

ez8989 uses cookies and similar tracking technologies (such as web beacons and pixel tags) to enhance your experience on the platform, analyze usage patterns, and deliver relevant content. A cookie is a small text file placed on your device when you visit our website.

6.1 Types of Cookies We Use

• Strictly necessary cookies: These are essential for the platform to function correctly. They enable core features such as account login, session management, and security. These cookies cannot be disabled.
• Performance and analytics cookies: These cookies collect anonymized information about how players use the platform, such as which pages are visited most frequently and how long sessions last. This data helps us improve platform performance.
• Functional cookies: These cookies remember your preferences, such as language settings and display options, to provide a more personalized experience.
• Marketing cookies: With your consent, these cookies track your activity to deliver relevant promotional content. You may opt out of marketing cookies at any time through your browser settings.

6.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a new cookie is set. Please note that disabling certain cookies may affect the functionality of the ez8989 platform. Refer to your browser's help documentation for instructions on managing cookie preferences.

7 Data Security

ez8989 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers
• Encryption of sensitive data at rest, including financial information and government ID details
• Strict access controls and role-based permissions for all staff who handle personal data
• Regular security audits, vulnerability assessments, and penetration testing
• Multi-factor authentication requirements for account access and administrative systems
• Incident response procedures for detecting, reporting, and managing data breaches

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ez8989 will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the requirements of the Data Privacy Act of 2012.

While we take every reasonable precaution to protect your data, no method of electronic transmission or storage is completely secure. You are also responsible for maintaining the security of your ez8989 account credentials and should notify us immediately if you suspect unauthorized access to your account.

8 Data Retention

ez8989 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulatory obligations. Our general data retention principles are as follows:

• Active account data: Retained for the duration of your account's active status plus a minimum of five (5) years following account closure, in compliance with anti-money laundering record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML regulations and PAGCOR requirements.
• KYC and identity verification documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction.
• Customer support communications: Retained for three (3) years from the date of the last communication, unless a longer retention period is required for dispute resolution or legal proceedings.
• Marketing preferences and consent records: Retained until you withdraw consent or request deletion, plus a reasonable period to demonstrate compliance.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures. Where data cannot be immediately deleted due to technical constraints, it will be isolated and protected from further processing until deletion is possible.

9 Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ez8989:

• Right to be informed: You have the right to be informed about how your personal data is collected, used, and processed, as described in this Privacy Policy.
• Right to access: You have the right to request a copy of the personal data we hold about you, along with information about how it is being processed.
• Right to correction: You have the right to request correction of any inaccurate, incomplete, or outdated personal data we hold about you.
• Right to erasure or blocking: You have the right to request the deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, or where processing is unlawful, subject to applicable legal retention requirements.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

10 Children's Privacy & Age Restrictions

The ez8989 platform is strictly intended for individuals who are 21 years of age or older, in accordance with the minimum legal age for casino-style gambling in the Philippines. We do not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the ez8989 platform, please contact our support team immediately so that we can investigate and take appropriate action.

Parents and guardians are encouraged to use parental control tools and to monitor the online activities of minors in their care to prevent underage access to gambling platforms.

11 International Data Transfers

ez8989 primarily stores and processes personal data within the Philippines. In certain circumstances, personal data may be transferred to, or accessed by, service providers located outside the Philippines — for example, cloud infrastructure providers or technology partners operating in other jurisdictions.

Where personal data is transferred outside the Philippines, ez8989 ensures that appropriate safeguards are in place to protect your data in accordance with the requirements of the Data Privacy Act of 2012. These safeguards may include contractual clauses that impose data protection obligations on the recipient, or reliance on the recipient's adherence to recognized international data protection standards.

By using the ez8989 platform, you consent to the transfer of your personal data to countries outside the Philippines where such transfers are necessary for the provision of our services, subject to the safeguards described above.

12 Updates to This Privacy Policy

ez8989 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. When material changes are made, we will notify registered players via email or in-platform notification prior to the changes taking effect.

The "Effective Date" at the top of this Policy indicates when the current version was last updated. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data. Your continued use of the ez8989 platform following the posting of any updates constitutes your acceptance of the revised Policy.

If you have any concerns about changes to this Privacy Policy, please contact our Data Protection Officer before continuing to use the platform.

13 Contact Us & Data Protection Officer

ez8989 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Privacy Policy, please contact us using the details below.

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through their official government channels.